The quality policy is determined by the organization's top management organization released the total quality of purpose and direction, is the enterprise management guiding ideology and commitment to quality, is regarded as an important part of enterprise management policy. The basic requirements include the organizational goals and customer expectations and needs, it is the general quality standards of behavior; including product design quality and the same supplier relationships, quality service, customer service activity requirements, manufacturing quality, economic benefit and quality inspection requirements on quality management, education and training etc..
The quality policy is an integral part of the general policy of enterprise management. Different enterprises may have different quality policies, but they must have a definite appeal. The "quality of survival, to product development", "quality first, service first", "catch up with the world advanced level in the same industry or" such quality policy (service enterprise called services) is very suitable for enterprise publicity, because it is a highly generalization of corporate quality policy and strong appeal. But for the internal guidance activities, such description and generalization are too general, so it is necessary to make clear and make it concrete. The quality policy is an integral part of the general policy of enterprise management.
Quality policy: to meet the needs of customers! Ensure the quality of the process! Promote the whole hostage culture!
New shicoh in the starting point above the quality policy, the enterprise in the production process, quality problems exsit in everywhere and everywhen, such as the production of the products are qualified, whether based on the work process and the unqualified should be how to deal with and so on.